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Return to shopDelivery & Return Policy
Shipping & Delivery
Shipping Location
Orders are shipped from the United States. We aim to process and dispatch orders as quickly as possible (USA. Standered 3-7 days).
Shipping Costs
Standard shipping is generally free on eligible orders. Any applicable shipping charges will be displayed at checkout before you complete your purchase.
Delivery Times
Most orders are delivered within the usual shipping timeframe for US domestic deliveries. Delivery times may vary depending on the product, destination, carrier, and order volume.
Some special products may require additional processing or shipping time and can take up to 14 days to be delivered. Please check the product description for any specific delivery information.
Please note that delivery estimates are not guaranteed and may be affected by circumstances beyond our control.
Order Tracking
Where tracking is available, tracking information will be provided once your order has been dispatched.
Returns & Refunds
All Sales Are Final
At Jubelira, we generally do not accept returns or exchanges for change of mind, incorrect size selection, personal preference, or ordering the wrong product. Please carefully review product descriptions, images, and size guides before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from the item you ordered, please contact us at support@jubelira.com within 7 days of delivery.
Please include your order number, a description of the issue, and clear photographs or videos showing the problem, where applicable.
We will review your request and work with you to determine an appropriate resolution, which may include a replacement or refund, as applicable under our policy and the law.
Cosmetics & Personal Care Products
For hygiene and safety reasons, we do not accept change-of-mind returns for cosmetics or personal care products. This restriction does not limit any rights or remedies available for damaged, defective, incorrect, or legally returnable products.
Refund Processing
Approved refunds will be issued to the original payment method where applicable. Processing times may vary depending on your payment provider.
Important Notice
Nothing in this policy excludes or limits any consumer rights or remedies that cannot legally be excluded under applicable law.
Contact Us
If you have questions about shipping, delivery, or a return request, please contact our support team:
Email: support@jubelira.com
We appreciate your trust in Jubelira and thank you for shopping with us.