Privacy Policy

Last Updated: October, 2026

Jubelira (“we,” “our,” or “us”) operates https://jubelira.com and sells clothing, boots, cosmetics, and other fashion and beauty products to customers in the United States.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, place an order, or contact our customer support team.

1. Information We Collect

When you use our website, we may collect the following information:

Personal and Contact Information: Your name, email address, telephone number, billing address, and shipping address.

Order Information: Products purchased, order number, purchase history, delivery details, and information relating to refunds, replacements, or customer service requests.

Payment Information: Payments are handled by third-party payment processors. We may receive transaction confirmations, payment status, and limited transaction details. Your payment provider’s handling of payment information is subject to its own privacy policy.

Technical Information: Your IP address, browser type, device information, website interactions, and other technical data collected through cookies or similar technologies.

Customer Communications: Information you provide when contacting us by email, submitting a form, or communicating with our support team.

2. How We Use Your Information

We use personal information for legitimate business purposes, including to:

• Process and manage customer orders.

• Arrange product sourcing, fulfillment, shipping, and delivery.

• Send order confirmations, shipping notifications, and tracking details.

• Process eligible refunds and replacements.

• Respond to customer inquiries and resolve complaints.

• Prevent fraud and protect our website and customers.

• Improve our website, products, and shopping experience.

• Send promotional communications where permitted by law.

• Meet applicable legal, tax, accounting, and regulatory obligations.

3. Dropshipping, Suppliers, and Order Fulfillment

Jubelira may use a dropshipping business model. This means that some products may be shipped directly to customers by independent suppliers, manufacturers, warehouses, or fulfillment partners rather than being dispatched from a Jubelira-operated facility.

To fulfill your order, we may share the information reasonably necessary for that purpose, which may include:

• Your name and shipping address.

• Your contact details when needed for delivery or order support.

• The products you ordered and relevant order details.

• Information required to arrange shipping, tracking, returns, or replacements.

Our suppliers and fulfillment partners use this information to prepare, process, and deliver orders and, where necessary, help resolve order-related problems.

Depending on the product and supplier, your order may be fulfilled by a partner located in the United States or another country. Therefore, your personal information may be processed in a different location from where you live.

We aim to share only information reasonably necessary to fulfill orders and provide customer service. We do not authorize our suppliers to use customer information received from us for unrelated purposes where prohibited by applicable law or our agreements.

4. Payment Processing

We use third-party payment providers to process transactions. When you make a purchase, relevant payment and transaction information may be collected and processed by the payment provider.

Jubelira does not intend to store complete payment card numbers or security codes on its website. Payment processing is subject to the applicable provider’s terms and privacy practices.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Keep your shopping cart and checkout functioning.

• Remember certain preferences.

• Maintain website security.

• Understand website traffic and performance.

• Measure advertising performance or support marketing, where applicable.

Third-party analytics, advertising, or payment services may also use these technologies if enabled on our website.

You can manage cookies through your browser settings. Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and tracking technologies.

6. Sharing of Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary:

• Suppliers and fulfillment partners: To source, prepare, and ship your order.

• Shipping carriers: To deliver purchases and provide tracking services.

• Payment processors: To process payments and prevent fraudulent transactions.

• Website and hosting providers: To operate and maintain our online store.

• Customer support and technology providers: To manage communications and order-related requests.

• Analytics and advertising providers: To measure website performance or support marketing activities, if used.

• Legal and regulatory authorities: When required by law or necessary to protect our legal rights.

We may also disclose information in connection with a business transfer, merger, or sale of relevant business assets, subject to applicable legal requirements.

We do not sell personal information for money as a standard part of processing your orders. However, certain advertising or tracking activities may be treated as a “sale” or “sharing” under some state privacy laws, even when no money changes hands. Where applicable law requires it, we will provide the relevant notice and opt-out options.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, prevent fraud, resolve disputes, and comply with applicable legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Your US Privacy Rights

Depending on your state of residence and whether the applicable law covers our business, you may have the right to:

• Request access to certain personal information we hold about you.

• Request a copy of your personal information.

• Request correction of inaccurate information.

• Request deletion of personal information, subject to legal exceptions.

• Obtain information about categories of personal information collected, used, or disclosed.

• Opt out of certain sales, sharing, or targeted advertising activities where applicable.

• Appeal a decision concerning a privacy request where required by law.

California residents and residents of other states with applicable privacy laws may have additional rights.

To exercise an applicable privacy right, contact us at support@jubelira.com with the subject line “Privacy Request.” Please describe your request and provide enough information for us to verify and respond to it. We may request additional information to verify your identity or authority before processing a request.

We will not unlawfully discriminate against customers for exercising privacy rights available to them under applicable law.

9. Marketing Communications

If you subscribe to our promotional emails or otherwise provide consent where required, we may send you news, offers, and product updates.

You can unsubscribe from promotional emails at any time using the unsubscribe link included in the message. You may still receive essential communications relating to purchases, deliveries, refunds, security, or customer service.

10. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 without legally required authorization.

If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control their privacy practices and are not responsible for their independent policies or content.

Please review the privacy policies of those services before providing personal information directly to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, suppliers, website technologies, or legal requirements change.

Updates will be published on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Jubelira

If you have questions about this Privacy Policy, how your information is handled, or a privacy request, please contact us:

Business: Jubelira

Website: https://jubelira.com

Email: support@jubelira.com

We appreciate your trust in Jubelira and are committed to handling your personal information responsibly.