Shipping

Shipping Destinations

Jubelira currently focuses on shipping orders to customers within the United States. We do not currently offer international shipping under this policy.

Order Processing Time

Orders are processed after payment has been successfully confirmed. Please allow approximately 1–2 business days for order processing before shipment.

Processing times may be longer during holidays, promotional periods, or when additional order verification is required.

Shipping Costs

Available shipping options and any applicable shipping charges will be displayed at checkout before you complete your purchase.

If free shipping is offered on an order, the applicable conditions will be displayed on our website or at checkout.

Estimated Delivery Time

Delivery times depend on the product, shipping method, fulfillment location, and destination within the United States.

Estimated delivery time is generally 2–5 business days after shipment, unless a different estimate is displayed on the relevant product page or at checkout.

Some products may require additional delivery time. Any specific delivery estimate provided for a product should be reviewed before placing your order.

Delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, address issues, and other circumstances outside our reasonable control may affect delivery.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow time for the carrier to update tracking information after your order has shipped. If you have not received tracking information within a reasonable period after shipment, contact us for assistance.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, contact us as soon as possible at support@jubelira.com. We cannot guarantee that an address can be changed after an order has entered processing or has shipped.

Jubelira is not responsible for delivery problems caused by incomplete or incorrect addresses provided at checkout, subject to applicable law.

Delayed, Lost, or Missing Packages

If your package is delayed beyond the estimated delivery period, please contact us at support@jubelira.com with your order number.

We will review the available tracking information and assist you in resolving the issue. If a package appears lost or is marked as delivered but you have not received it, please contact us so we can investigate with the relevant carrier where possible.

Any resolution will be handled in accordance with applicable law and our customer policies.

Split Shipments

Depending on product availability and fulfillment arrangements, items in the same order may arrive in separate packages and at different times.

If your order is shipped in multiple packages, tracking information may be provided separately when available.

Changes and Cancellations

If you need to change or cancel an order, contact support@jubelira.com as soon as possible.

We will do our best to accommodate your request before the order is processed or shipped. Once an order has been shipped, cancellation or address changes may no longer be possible.

Contact Us

If you have questions about shipping or delivery, please contact us:

Store: Jubelira

Website: https://jubelira.com

Email: support@jubelira.com